If you ever had the opportunity to visit the BEST WESTERN PLUS Chateau Granville in downtown Vancouver, you will notice under every staffs’ name badge an Ultra Clean label. Perhaps, at an initial glance, it may seem insignificant. In reality, it is a highly recognized international certification program ensuring you a professional and advanced level of cleanliness and hygiene.
As part of Best Western’s commitment of standing as a leading brand in providing great customer service, the Ultra Clean Certification Program was launched in 2011, and later changed to I Care Clean. This program brings advanced cleaning technologies used in hospitals to the hospitality world, empowering the housekeeping staff to exceed customer expectations and guaranteeing a worry free stay to our guests. Some of the techniques and technology include:
Ultra violet (UV) sterilization wands – Used to sterilize “high touch points” such as telephones, clocks, light switches, door handles, bathroom fixtures and common areas.
UV inspection black lights –Used to detect any biological matter, food particles, and more, that the human eye cannot see.
Wraps for the remote control device – Designed to make it easy to clean and disinfect before each guest stay.
Pillow and blanket wraps – Extra pillows, blankets and towels are wrapped in 100 percent recyclable and biodegradable single use wraps to ensure guests know that these products have been cleaned.
More than 2,100 Best Western hotels in North America will be certified by the end of 2012. The BEST WESTERN PLUS Chateau Granville is proud to be the first Ultra Clean certified hotel in British Columbia as of October 2011.
Next time you come upon that little blue Ultra Clean tag, you will know you are in good hands, and will be able to enjoy your stay to the fullest.