The BEST WESTERN PLUS Chateau Granville Hotel Online
The communications revolution since the start of this millennium has had a profound impact on the hospitality industry.
Trip Advisor is one of the most used resources for guests scoping out perspective hotels. With honest guest reviews on their experience at a hotel, you now have direct access to hotel reviews free of the influence of hotel marketers. If you had a bad experience at a hotel, you have a forum to broadcast your experience. Similarly, if you have had a great experience, that too can be broadcast worldwide over the Internet.
The effect of this online forum has been to hold those of us in the hospitality industry more accountable to the quality of your stay. If we give bad service, the world will know, thereby hurting our business. That is why it is most important that the service we provide be the best that we can possibly give. We also read reviews, and we take them very seriously. The hospitality industry is a competitive one, and it is important to stay ahead. More than that however, is the culture at the BEST WESTERN PLUS Chateau Granville Hotel in downtown Vancouver of truly caring about your experience! We take pride in reading good reviews, just as we take pride in you telling us face to face how pleasant your stay with us has been.
When shopping for a hotel room, social media is now taking a more important role in the decision making of travelers, including Facebook, and twitter. In fact, technology in general is making profound changes as statistics show that over 30% of online bookings are now made on mobile phones. This is an incredible jump from a couple of years ago when it was at about 9%.
Preview on our homepage, review on Trip Advisor, and shop for the best price directly with us or with Best Western Central Reservations, and take control over the quality, location, and price of your hotel. After that, we promise to work hard to make your stay the best it can be!
“It’s the extras that make us a PLUS!”