Best Western Plus Chateau Granville

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BEST WESTERN PLUS Chateau Granville

HOTEL IMPROVEMENTS

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HOTEL IMPROVEMENTS

Dear Guests,

It is our commitment to continuously upgrade our Hotel in order to enhance your experience and better meet all your needs.

We are thrilled to announce that our highly anticipated interior refurbishment and renovation have begun, with the expected completion being towards the end of Spring 2019.

While our hotel remains the preferred choice of many families and business travellers alike, these refurbishments and renovations will help us to provide you with the very best hotel experience.

Hotel Renovation Schedule:
Daily – 8:00 a.m. – 5:30 p.m.
Any minimal noise only occurring daily – 11:00 a.m. – 3:30 p.m.

During this time, we appreciate your patience, understanding and support as we continue our “pursuit for perfection” to help serve you better. Please accept our sincere apologies for any inconvenience this may cause.

If you have any concerns, please email us at ­­­­management@chateaugranville.com or call us at (604) 669-7070.

Sincerely,
Management

Meet the General Manager

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Get to know Andrew Brownrigg

We invite you to meet our new General Manager, Andrew Brownrigg, who recently joined the Best Western Plus Chateau Granville Hotel & Suites & Conference Centre.

Being a General Manager in a busy downtown Vancouver hotel, means adapting to an environment which requires quick and continual response to change. Andrew is the perfect example of a “hands-on” professional who demonstrates the ability to lead with new levels of success.

Andrew has worked as a management professional in the hospitality industry. He has 20 years of progressive experience for international hotel chains such as Intercontinental Hotels Group, Swissôtel with (FRHI Hotels & resorts) and Accorhotels. Andrew has been engaged in several leadership roles in fast paced cities like London, Guandong (China) and Bangkok. He has extensive experience in Front office management, rooms divisions, operations and Food & Beverage. He has a proven record of strategic planning, improving operational efficiency, team building and project management.

As he pursues his current role as the General Manager for our award winning hotel, we asked him for few minutes of his busy day to get to know Andrew Brownrigg a little better.

What do you think led you to reach the position you are in today?

One of the nice things about being in the hospitality industry for twenty-year’s, is that it gives one the ability to reflect back on the many great people who have shaped and influenced the path I have taken. After several years in hotel operations, I was exposed to a variety of management styles, experience and talent. I believe that everyone has something to offer if you are looking to learn from them. Therefore in conclusion to your question, I think my journey along this road was determined by hard work, belief, courage, learning from others and above all persistence!

What do you find most rewarding about the role?

Guest expectations do not change on a daily basis. I feel they always expect to receive great service. It is my responsibility to ensure the hotel runs at its optimum every single day to make sure each guest has a unique and memorable experience. Every day in a hotelier’s life can and will vary because of the complexity of dealing with so many factors. The world of hospitality is vibrant, lively, and there is never a dull day and this challenge is what I find rewarding.

How do you relax in your spare time?

I simply adore spending time with my family and planning our family trips. I enjoy exercising and cooking.

What’s your favourite thing to do in Vancouver?

When the sun is out, Vancouver is one of the best places in the world. I love spending time outdoors with the family, exploring new attractions and discovering new restaurants around the city.

Lastly, Can you name the top 6 habits you practice as a General Manager?

  1. Listen to your team
  2. Share your knowledge
  3. Motivate the people around you
  4. Welcome Criticism
  5. Give credit when credit is due
  6. Never be afraid of Change.

We warmly welcome Andrew to the Best Western Plus Chateau Granville team and we look forward to thriving under your leadership!

Top Tips to Keep your Hotel Room Green

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The Ideal Green Hotel Room

Vancouver is one of the most sustainable cities in North America, it has a goal for 2020 to become the greenest city in the world. With this deadline approaching, Best Western Plus Chateau Granville Hotel & Suites & Conference Centre has been successfully implementing many environmentally friendly features in our guest rooms to support this initiative over the years. We loved to see an increasing number in both leisure and business travelers becoming seriously concerned about their impact on the environment. Being a sustainable hotel, we live and breathe our green policy on a daily basis. Read on to see why our main focus in our guest rooms remains green and eco-friendly.

Here are some of our Top Tips to keep your Hotel Room Green:

Keep your Hotel Room Green Towel Re-use Program – For longer stay over guests, we have appropriate signage to keep guests informed that their linen is changed every third day, unless requested otherwise. We also encourage our guests to re-use their towels throughout their stay. Fresh towels are provided upon request. This process has helped us to drastically reduce water consumption.

Energy usage – We have motion sensored thermostats to help manage the energy usage in our guest rooms.

LED Bulbs – All the lighting in the hotel was upgraded to LED energy saving bulbs.
Low Flow Toilets – The hotel has plans to complete the installation of low flow toilets in all bathrooms to further save in water consumption.

Make up towels – We also offer make up towels on request to reduce the usage of bleach in our washing process.

Herbal Amenities – We are proud to offer herbal bath amenities along with bio-degradable toilet paper and recyclable paper cups in all guest bathrooms.

Bidet Toilets – Our executive king rooms have bidet toilets installed which is also less stressful on the environment.

 Keep your Hotel Room Green
Keep your Hotel Room Green Eco-Friendly Products – We use eco-friendly laundry products, washer & dryers to optimize our laundry process by combining the elements of low temperature and a smart wash process with reduced wash steps.

Housekeeping operations – The housekeeping department plays a very active role in contributing to our green efforts.  We use a smart washing process, whereby, the washing machines weigh the linens, before dispensing just the right amount of water and detergent. This way, nothing is wasted.

Noise pollution – All guest room are now double paned windows which helps keep out any noise pollution and reduces the time to heat and cool the guest rooms.

Non-Smoking Hotel – Travelers who want to avoid exposure to tobacco pollutants often search for hotels that are completely smoke-free. We are committed to providing our guests with a smoke-free environment in our guest rooms and across the hotel.

Our guests understand the importance of their input, their participation and their voice to help protect and preserve the environment. The hotel has invested in many green initiatives which allows our guests to be a part of our green story.

How can you help? Be sure to ask our Front desk team about our eco-fee upon check in (that is optional) and will contribute to our hotel’s green efforts and to the Ecostay Forestry Initiatives.

The Ideal Green Hotel Room

The future of the hospitality industry must be green, would you agree? We would love to hear your suggestions about how you, as our guests can help us achieve our green goals!

Celebrating International Women’s Day!

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Get to know the Remarkable Women at the Best Western Plus Chateau Granville

In Honor of International Women’s Day, we celebrate women as leaders. It is a day that unites millions of women around the world and recognizes them for their many achievements. We are delighted to be celebrating International Women’s Day by shining the spotlight on a few of the amazing women who work at the Best Western Plus Chateau Granville Hotel.

 

 Celebrating International Women’s Day with Cynthia!

Celebrating International Women's Day
Creating great experiences for the past 38 years!

Cynthia is that friendly face that you will see early morning welcoming you at the Edge Social Grille & Lounge. She has a bubbly personality which has been creating great experiences for our guests for the past 38 years. Her passion and hard work act as an inspiration to all of us at the Best Western Plus Chateau Granville. With over three decades of service, Cynthia’s accomplishments as a courageous women has not gone unnoticed.

Who Inspires you?

My Father. Not a day goes by where I do not get the strength I need from my father. He always acts as my role model and his guidance has helped me become the bold woman I am today.

Celebrating International Women’s Day with Imelda

Celebrating International Women's Day
   Imelda- Iron lady of the hotel

The Iron lady of the hotel is the nickname we have given Imelda. She is our Executive Housekeeper. Imelda has been leading her department for the past 8 years, supporting her team to go above and beyond, providing memorable experiences for our guests. Believe it or not she is a mother of five children and proud grandma of three. Imelda is a classic example of a multi-tasker and does well in balancing her leadership role in addition to being a supportive mother & grandmother.

Who Inspires you?

Michelle Obama is highly educated, smart, and by many accounts as warm and gracious as she seems. She works tirelessly for her causes and inspires young women to be the change they want to see. She has shown me that having my voice heard is achievable.

 

Celebrating International Women’s Day with Premila

Celebrating International Women's Day
Premila – 32 year of hard work and dedication

Premila has been working at the Best Western Plus Chateau Granville for 32 years and has proven that hard work and dedication pays off. She works in the housekeeping department and is known to be a competent and dependable housekeeper with immense experience. She is valued for her impeccable standards in maintaining a clean, sanitized, tidy and pleasant environment for all our guests.

Who Inspires you?

My Mother is my inspiration. Living in Fiji, everyday was a struggle. She was left a widow at a young age and had the responsibility of raising five girls from the ages of 11 to 18.  Her endless dedication and will power to survive for her children has made me the strong woman I am today.

Celebrating International Women’s Day with Sunita

Celebrating International Women's Day
Sunita-A True example of a Multi-tasker

Sunita has an exciting story to tell. Having migrated to Canada from Dubai, she has been exposed to many walks of life! Being a mother of two toddlers and currently holding the leadership position of the director of operations, she juggles many hats!

She has extensive experience in corporate sales, food & beverage, catering and has worked for many International hotel chains such as Moevenpick and luxury properties like Dusit Thani Dubai. Her experience, knowledge and enthusiasm is a great asset to the team and she is certainly an example for all young women, that it is possible to have a healthy family life and still reach for a career.

Who inspires you?

Nobel Peace Prize winner Malala Yousafzai. One of her quotes that speaks out to me is , “When the whole world is silent, even one voice becomes powerful”. I admire strong women who use their “power” for good. I also look up to people who remain grounded and don’t let fame go to their heads just like Malala.

 

Take the opportunity to honour the phenomenal women in your life today. Thank women who have made an impact in your life, whether those women are colleagues, customers, partners, former teachers,family or friends.

Let us know which women have made an impact in your life ? We would love to hear your story.

Wishing you all a Very Happy International Women’s Day

How To Achieve The Perfect Meeting Space

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Request for Proposal

The importance of regular and effective communications within organizations is enormous. This is why finding the most ideal meeting space is crucial. For a meeting to be worthwhile, it must also be effective. Regular and efficient meetings can reduce workplace stress and anxiety, increase innovation and reinforce a sense of teamwork. It can prove to be invigorating for employers and employees alike. Whether it’s an AGM, corporate conference, employee appreciation evening or a festive annual event, you want to make your gathering a success with the optimal result achieved for yourself and all attendees. Take a look at a few of the factors that can influence the perfect meeting space.

Lighting

Probably key to an optimal meeting space is the perfect lighting. This has a big impact on the focus and productivity level of participants. For example, florescent lights can often attribute to headaches and poor concentration. Due to this, our clients appreciate the natural light that each one of our banquet rooms offer. This usually leads to improved concentration and higher levels of attention and teamwork.

Equipment

While you don’t always need the latest, hi-tech technology in order to have an effective meeting, there are usually some specific requirements which should be considered. Therefore, it’s important think about what you are trying to achieve. Make a list of what you might require based on the agenda of the meeting. Are you setting up a presentation, will there be some conference calls? Whatever you may need, we can provide the necessary equipment upon request.

Catering

Although catering options might not seem like they should be very high on your list of priorities – keeping your team happy and fed should be! A delicious and healthy lunch or even some meeting snacks can help to sustain moral and keep energy levels high. We have a variety of catering options available. Our team can deliver a customized catering experience for breakfast, lunch, dinner and meeting breaks.

How To Achieve The Perfect Meeting Space

Location

Location is probably the most important aspect of arranging a meeting. Do you want somewhere close to the office or close to downtown? Somewhere that perhaps your team can unwind and socialize afterward with a drink. Also take into consideration traffic issues and people who need to commute to the location. If there is a lot of travel time to and from the venue, it can hinder morale before you have even started. Sometimes cost can play a part, as locations outside the city tend to be more economical. We are located in the heart of downtown Vancouver. We can provide you with various rooms at different rates and we do our best to accommodate as many requests as possible.

How To Achieve The Perfect Meeting Space

Regular meetings can accelerate your mission and your vision as a team. If you’re looking for the perfect conference space in downtown Vancouver, we have five separate rooms to meet any requirements you may have. All of our meeting rooms enjoy natural light. In addition to this, each room is equipped with complimentary high speed internet with state-of-the-art audiovisual options. For more information on our rooms, please visit www.chateaugranville.com.

Meeting Room - Chateau Granville Vancouver

To learn more about how we can help make your Vancouver meeting memorable, contact our catering department at (604) 633-2062 or fill out a Request for Proposal and our team will get back to you right away.

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